Cultural Competency, Health Literacy and Teach Back

• Define cultural competency
• Describe at least 2 cultural practices from Muslim, South East Asian and Hispanic cultures that could impact health care delivery
• Describe at least 3 universal cultural questions that will be helpful when working with individuals from other cultures to ensure their care is culturally competent
• Identify health literacy challenges specific to the elderly population
• Describe interventions that support and strengthen the health literacy of the elderly
• Identify components of health literacy and universal precautions
• Demonstrate the use of teach back