Care Management Collaborative (Full Day)
At a Glance...
**Please note: CMEs will not be available for this Care Management Collaborative.
MORNING SESSION OBJECTIVES:
~Conversation Guides – How to Get the Most from Your Care Management Calls; Nicole Spencer, BA
Objective: To develop effective methods of conducting conversations with patients needing care management service
~Using a Health Plan Care Manager to Address Complex Patient Issues;
Jill Howard and Patrick Solon, Meridian Health Plan; Karen Myerson, Priority Health; Lisa Hanes, UHCCP
Objective: To identify health plan care management resources and how to appropriately use these resources
~Advance Care Planning; Bonnie Hogoboom, BA, CIRS-A/D, MCHC, and Jackie Hall, CHW, CareWell Services
Objective: To describe the key components of advance care planning conversations and documents
~Advance Care Planning – Doing Things My Way; Ruth Clark, RN, BSN, MPA
Objective: To identify common activities of daily living that must be considered in planning for patient-centered care
~Using Motivational Interviewing in Advance Care Planning Conversations;
Nicole Spencer, BA
Objective: To apply motivational interviewing techniques when having advance care planning conversations