May 31, 2020

Medical Office Education - MOE

At a Glance...

  • Date: March 12, 2020
  • Time: 12:00 pm - 1:30 pm
  • Event Address:

    Integrated Health Partners
    77 E. Michigan Ave, Suite 200
    Battle Creek, MI 49017

  • Room Location: Event Room - 2nd Floor
  • Contact: Integrated Health Partners 269-425-7110
Objectives:
  • Describe the positive impact each essential Character (Quality) Trait has on customer service
  • Explain how behavioral and generational differences impact customer service
  • Identify how to use the 9 Essentials to provide excellent customer service to all generations