July 01, 2022

Virtual ZOOM Cultural Competency, Health Literacy, and Teach Back (CC/HL/TB)

At a Glance...

This session meets content requirements for annual CC/HL/TB training. 2.0 Contact Hours will be awarded. This nursing continuing professional development activity was approved by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91)

  • Date: June 24, 2022
  • Time: 8:30 a.m. - 11:00 a.m.
  • Room Location: This meeting is being held via ZOOM. See link below.
  • Contact: Integrated Health Partners, 269-425-7110

BCBSM requires annual training in MI/BAP and CC/HL/TB for PCMH Capabilities 11.1. and 11.8.  


  • Define health literacy and teach back
  • Identify health literacy challenges
  • Identify components of universal precautions
  • Apply health literacy, teach back, and universal precaution knowledge
  • Define cultural competency
  • Self-assessment – an important factor in providing cultural competent care
  • Identify questions for universal cultural understanding in the practice
Register in advance for this meeting:


After registering, you will receive a confirmation email containing information about joining the meeting.