December 08, 2022

Virtual ZOOM Cultural Competency, Health Literacy, and Teach Back (CC/HL/TB)

At a Glance...

This session meets content requirements for annual CC/HL/TB training.

  • Date: October 27, 2022
  • Time: 8:30 a.m. - 11:00 a.m.
  • Room Location: This meeting is being held via ZOOM. See link below.
  • Contact: Integrated Health Partners, 269-425-7110

BCBSM requires annual training in MI/BAP and CC/HL/TB for PCMH Capabilities 11.1. and 11.8.  


  • Define health literacy and teach back
  • Identify health literacy challenges
  • Identify components of universal precautions
  • Apply health literacy, teach back, and universal precaution knowledge
  • Define cultural competency
  • Self-assessment – an important factor in providing cultural competent care
  • Identify questions for universal cultural understanding in the practice
Register in advance for this meeting:

After registering, you will receive a confirmation email containing information about joining the meeting.